/* ═══════════════════════════════════════════════════════
   HOU Locksmith Dispatch Chat — widget.css v3
   Dispatch-native · Trust-first · Urgency-aware
═══════════════════════════════════════════════════════ */
@import url('https://fonts.googleapis.com/css2?family=Rajdhani:wght@600;700&family=DM+Sans:wght@300;400;500;600&display=swap');

:root {
  --n: #1c3249;    /* navy */
  --s: #2e5984;    /* steel */
  --b: #4278aa;    /* blue */
  --o: #5a6e2c;    /* olive */
  --g: #c4870a;    /* gold */
  --r: #dc3545;    /* red */
  --gr:#2e7d32;    /* green */
  --ink:#1a2530;
  --mid:#4a5c6a;
  --lt: #8fa3b1;
  --bdr:#d6dfe8;
  --fog:#edf1f5;
  --ms: #f4f7fa;
  --w:  #ffffff;
  --gh: linear-gradient(145deg,#1c3249,#2c4a6a);
  --gb: linear-gradient(135deg,#2e5984,#4278aa);
  --go: linear-gradient(135deg,#5a6e2c,#7a8f42);
  --gg: linear-gradient(135deg,#c4870a,#f0b429);
  --gr2:linear-gradient(135deg,#dc3545,#f06d3c);
  --fd:'Rajdhani',sans-serif;
  --fb:'DM Sans',sans-serif;
  --r4:4px;--r6:6px;--r8:8px;--r10:10px;--r14:14px;--r20:20px;
}

/* ══════════════════════════════
   LAUNCHER
══════════════════════════════ */
#hlc-launcher {
  position:fixed;bottom:26px;right:26px;
  width:62px;height:62px;border-radius:50%;
  background:#d9d9d9;border:none;cursor:pointer;
  display:flex;align-items:center;justify-content:center;
  box-shadow:0 6px 24px rgba(28,50,73,.42);
  z-index:99990;padding:0;outline:none;
  transition:transform .22s cubic-bezier(.34,1.56,.64,1),box-shadow .22s;
}
#hlc-launcher::before {
  content:'';position:absolute;inset:-5px;border-radius:50%;
  border:2px solid rgba(66,120,170,.3);pointer-events:none;
  animation:hlc-ring 2.5s ease-in-out infinite;
}
@keyframes hlc-ring{0%,100%{transform:scale(1);opacity:.55}50%{transform:scale(1.14);opacity:0}}
#hlc-launcher:hover{transform:scale(1.09);box-shadow:0 10px 30px rgba(28,50,73,.5)}
#hlc-launcher img{width:46px;height:46px;object-fit:contain;display:block}
.hlc-badge {
  position:absolute;top:1px;right:1px;
  width:20px;height:20px;border-radius:50%;
  background:var(--gr2);border:2.5px solid #fff;
  font-family:var(--fd);font-size:11px;font-weight:700;color:#fff;
  display:none;align-items:center;justify-content:center;line-height:1;
  animation:hlc-bpulse 2s ease-in-out infinite;
}
@keyframes hlc-bpulse{0%,100%{box-shadow:0 0 0 0 rgba(220,53,69,.55)}50%{box-shadow:0 0 0 5px rgba(220,53,69,0)}}

/* ══════════════════════════════
   WINDOW — fixed layout container
══════════════════════════════ */
#hlc-window {
  position:fixed;bottom:102px;right:26px;
  width:375px;height:615px;
  max-height:calc(100vh - 116px);
  background:var(--w);border-radius:20px;
  box-shadow:0 18px 56px rgba(28,50,73,.26);
  display:flex;flex-direction:column;
  z-index:99989;overflow:hidden;
  transform-origin:bottom right;
  transform:scale(.86) translateY(22px);opacity:0;pointer-events:none;
  transition:transform .3s cubic-bezier(.34,1.56,.64,1),opacity .22s ease;
  font-family:var(--fb);
}
#hlc-window.hlc-open{transform:scale(1) translateY(0);opacity:1;pointer-events:all}

/* ══════════════════════════════
   HEADER
══════════════════════════════ */
.hlc-hdr{background:var(--gh);flex-shrink:0;position:relative;overflow:hidden}
.hlc-hdr::before{content:'';position:absolute;top:-28px;right:-28px;width:120px;height:120px;
  background:radial-gradient(circle,rgba(66,120,170,.2),transparent 70%);border-radius:50%;pointer-events:none}
.hlc-hdr::after{content:'';position:absolute;bottom:0;left:0;right:0;height:3px;background:var(--gg)}
.hlc-hdr-inner{display:flex;align-items:center;gap:11px;padding:13px 14px 11px;position:relative;z-index:1}
.hlc-logo-box{width:40px;height:40px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.15);
  border-radius:var(--r8);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.hlc-logo-box img{width:30px;height:30px;object-fit:contain;display:block}
.hlc-hdr-text{flex:1;min-width:0}
.hlc-brand{display:block;font-family:var(--fd);font-size:16px;font-weight:700;color:#fff;letter-spacing:.6px;line-height:1}
.hlc-availability{display:flex;align-items:center;gap:5px;margin-top:4px}
.hlc-avail-dot{width:7px;height:7px;border-radius:50%;background:#4ade80;flex-shrink:0;animation:hlc-adot 2s ease-in-out infinite}
@keyframes hlc-adot{0%,100%{opacity:1}50%{opacity:.3}}
#hlc-avail-label{font-size:11px;color:rgba(255,255,255,.72);font-weight:500;letter-spacing:.1px}
.hlc-hdr-close{background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.15);color:#fff;
  width:28px;height:28px;border-radius:var(--r6);cursor:pointer;
  display:flex;align-items:center;justify-content:center;transition:background .14s;padding:0;flex-shrink:0}
.hlc-hdr-close:hover{background:rgba(255,255,255,.22)}
.hlc-agent-connected{display:none;align-items:center;gap:7px;padding:5px 14px;
  background:rgba(74,222,128,.12);border-top:1px solid rgba(74,222,128,.18);
  font-size:11.5px;font-weight:600;color:#86efac;position:relative;z-index:1}
.hlc-agent-pulse{width:7px;height:7px;border-radius:50%;background:#4ade80;flex-shrink:0}

/* ══════════════════════════════
   TABS
══════════════════════════════ */
.hlc-tabs{display:flex;background:var(--ms);border-bottom:1px solid var(--bdr);flex-shrink:0;height:42px}
.hlc-tab{flex:1;height:100%;display:flex;align-items:center;justify-content:center;gap:5px;
  background:none;border:none;border-bottom:2.5px solid transparent;
  color:var(--lt);font-family:var(--fb);font-size:12px;font-weight:600;
  cursor:pointer;margin-bottom:-1px;padding:0;transition:all .14s;-webkit-tap-highlight-color:transparent}
.hlc-tab:hover:not(.hlc-tab--on){color:var(--mid);background:rgba(0,0,0,.025)}
.hlc-tab--on{color:var(--s);border-bottom-color:var(--s);background:var(--w)}

/* ══════════════════════════════
   PANELS — isolated
══════════════════════════════ */
.hlc-panel{display:none;flex:1;flex-direction:column;min-height:0;overflow:hidden}
.hlc-panel--on{display:flex}

/* ══════════════════════════════
   HOME PANEL — dispatch flow
══════════════════════════════ */
.hlc-panel--home{overflow-y:scroll;overflow-x:hidden;background:var(--ms);gap:0;scrollbar-width:thin;scrollbar-color:var(--bdr) transparent}
.hlc-panel--home::-webkit-scrollbar{width:5px}
.hlc-panel--home::-webkit-scrollbar-track{background:transparent}
.hlc-panel--home::-webkit-scrollbar-thumb{background:var(--bdr);border-radius:5px}
.hlc-panel--home::-webkit-scrollbar-thumb:hover{background:var(--lt)}

/* Trust hero */
.hlc-trust-hero{
  background:var(--gh);margin:13px 13px 0;border-radius:var(--r10);padding:15px;
  flex-shrink:0;position:relative;overflow:hidden;
}
.hlc-trust-hero::after{content:'🔒';position:absolute;right:10px;bottom:-8px;font-size:52px;opacity:.06;pointer-events:none}
.hlc-trust-hero__badges{display:flex;flex-wrap:wrap;gap:5px;margin-bottom:10px}
.hlc-trust-badge{
  display:inline-flex;align-items:center;gap:4px;
  background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.18);
  color:rgba(255,255,255,.9);border-radius:20px;
  padding:3px 10px;font-size:11px;font-weight:500;
}
.hlc-trust-badge--green{background:rgba(74,222,128,.15);border-color:rgba(74,222,128,.25);color:#86efac}
.hlc-trust-badge svg{flex-shrink:0;fill:#4ade80}
.hlc-trust-hero__heading{font-family:var(--fd);font-size:17px;font-weight:700;color:#fff;margin:0 0 5px;letter-spacing:.2px;line-height:1.25}
.hlc-trust-hero__sub{font-size:12px;color:rgba(255,255,255,.68);margin:0;line-height:1.55;font-weight:300}

/* Steps */
.hlc-step{padding:13px 13px 0;flex-shrink:0}
.hlc-step__label{font-size:9.5px;font-weight:700;letter-spacing:1.3px;color:var(--lt);margin:0 0 8px;text-transform:uppercase}

/* Urgency buttons */
.hlc-urgency-btns{display:flex;flex-direction:column;gap:8px}
.hlc-urgency-btn{
  width:100%;background:var(--w);border:1.5px solid var(--bdr);border-radius:var(--r10);
  padding:13px 14px;display:flex;align-items:center;gap:12px;
  cursor:pointer;font-family:var(--fb);text-align:left;
  transition:border-color .16s,box-shadow .16s,transform .12s;-webkit-tap-highlight-color:transparent;
}
.hlc-urgency-btn:hover{box-shadow:0 2px 12px rgba(28,50,73,.12);transform:translateY(-1px)}
.hlc-urgency-btn:active{transform:scale(.98)}
.hlc-urgency-btn--yes{border-color:rgba(220,53,69,.25);background:rgba(220,53,69,.03)}
.hlc-urgency-btn--yes:hover{border-color:var(--r);box-shadow:0 2px 14px rgba(220,53,69,.15)}
.hlc-urgency-btn--no:hover{border-color:var(--s)}
.hlc-urgency-btn__icon{font-size:26px;flex-shrink:0;line-height:1}
.hlc-urgency-btn strong{display:block;font-size:13.5px;font-weight:600;color:var(--ink);margin-bottom:2px}
.hlc-urgency-btn span{font-size:11.5px;color:var(--lt);font-weight:300}

/* Service grid */
.hlc-service-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px}
.hlc-svc{
  background:var(--w);border:1.5px solid var(--bdr);border-radius:var(--r10);
  padding:11px 10px;cursor:pointer;text-align:left;font-family:var(--fb);
  display:flex;flex-direction:column;gap:4px;
  transition:border-color .15s,box-shadow .15s,transform .12s;-webkit-tap-highlight-color:transparent;
}
.hlc-svc:hover{border-color:var(--s);box-shadow:0 2px 10px rgba(46,89,132,.12);transform:translateY(-1px)}
.hlc-svc:active{transform:scale(.97)}
.hlc-svc--urgent:hover{border-color:var(--r);box-shadow:0 2px 10px rgba(220,53,69,.12)}
.hlc-svc__ico{font-size:21px;line-height:1}
.hlc-svc__name{font-size:12.5px;font-weight:600;color:var(--ink);line-height:1.2}
.hlc-svc__desc{font-size:11px;color:var(--lt);font-weight:300}

/* Location row */
.hlc-location-row{display:flex;gap:8px}
.hlc-location-input{
  flex:1;border:1.5px solid var(--bdr);border-radius:var(--r8);
  padding:10px 12px;font-family:var(--fb);font-size:13px;color:var(--ink);
  background:var(--w);outline:none;transition:border-color .17s,box-shadow .17s;box-shadow:none;
}
.hlc-location-input:focus{border-color:var(--s);box-shadow:0 0 0 3px rgba(46,89,132,.1)}
.hlc-location-input::placeholder{color:var(--lt)}
.hlc-location-btn{
  width:42px;height:42px;border-radius:var(--r8);
  background:linear-gradient(135deg,#2e5984,#4278aa);
  border:none;cursor:pointer;
  display:flex;align-items:center;justify-content:center;flex-shrink:0;
  box-shadow:0 3px 10px rgba(46,89,132,.28);transition:transform .14s;
}
.hlc-location-btn:hover{transform:scale(1.07);box-shadow:0 5px 16px rgba(46,89,132,.4)}
.hlc-location-btn svg{
  fill:#ffffff !important;
  stroke:#ffffff !important;
  color:#ffffff !important;
  display:block;
  opacity:1 !important;
  visibility:visible !important;
}
.hlc-location-btn svg path{
  fill:#ffffff !important;
  stroke:none;
}
.hlc-location-hint{font-size:11px;color:var(--lt);margin:6px 0 0;font-weight:300;line-height:1.4}

/* Dispatch box (after location confirmed) */
.hlc-dispatch-box{
  background:var(--w);border:1.5px solid var(--bdr);border-radius:var(--r10);
  overflow:hidden;
}
.hlc-dispatch-summary{padding:13px 14px;border-bottom:1px solid var(--fog)}
.hlc-dispatch-summary .label{font-size:10px;font-weight:700;letter-spacing:1px;color:var(--lt);text-transform:uppercase;margin-bottom:6px}
.hlc-dispatch-summary .service{font-size:14px;font-weight:600;color:var(--ink)}
.hlc-dispatch-summary .area{font-size:12px;color:var(--mid);margin-top:2px}
.hlc-dispatch-actions{display:flex;gap:8px;padding:12px 13px}
.hlc-da-primary{
  flex:1;padding:11px 8px;background:var(--gb);color:#fff;border:none;border-radius:var(--r8);
  font-family:var(--fd);font-size:14px;font-weight:700;letter-spacing:.3px;cursor:pointer;
  display:flex;align-items:center;justify-content:center;gap:6px;
  box-shadow:0 3px 12px rgba(46,89,132,.28);transition:transform .14s,box-shadow .14s;
}
.hlc-da-primary:hover{transform:translateY(-1px);box-shadow:0 5px 18px rgba(46,89,132,.38)}
.hlc-da-secondary{
  flex:1;padding:11px 8px;background:var(--w);color:var(--s);
  border:1.5px solid var(--bdr);border-radius:var(--r8);
  font-family:var(--fd);font-size:14px;font-weight:700;letter-spacing:.3px;cursor:pointer;
  display:flex;align-items:center;justify-content:center;gap:6px;transition:border-color .14s;
}
.hlc-da-secondary:hover{border-color:var(--s)}
.hlc-da-urgent{background:var(--gr2);box-shadow:0 3px 12px rgba(220,53,69,.28)}
.hlc-da-urgent:hover{box-shadow:0 5px 18px rgba(220,53,69,.38)}


/* ── STEP HEADER with back button ── */
.hlc-step-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}
.hlc-step-header .hlc-step__label{margin:0}
.hlc-back-btn{
  background:none;border:none;padding:4px 8px;
  font-family:var(--fb);font-size:11.5px;font-weight:600;
  color:var(--s);cursor:pointer;border-radius:var(--r6);
  transition:background .14s,color .14s;white-space:nowrap;
  display:flex;align-items:center;gap:4px;
}
.hlc-back-btn:hover{background:rgba(46,89,132,.08);color:var(--n)}
.hlc-back-btn:active{background:rgba(46,89,132,.15)}

/* SOS bar — always at bottom of home */
.hlc-sos-bar{
  margin:13px 13px 14px;
  background:rgba(28,50,73,.05);border:1.5px solid rgba(28,50,73,.12);
  border-radius:var(--r10);padding:11px 14px;
  display:flex;align-items:center;gap:11px;cursor:pointer;flex-shrink:0;
  -webkit-tap-highlight-color:transparent;
}
.hlc-sos-bar:hover{background:rgba(28,50,73,.05)}
.hlc-sos-bar__icon{font-size:20px;flex-shrink:0}
.hlc-sos-bar__text{flex:1}
.hlc-sos-bar__text strong{display:block;font-size:13px;font-weight:600;color:var(--ink)}
.hlc-sos-bar__text span{font-size:11.5px;color:var(--mid)}
.hlc-sos-bar__arrow{font-size:18px;font-weight:700;color:var(--lt)}

/* ══════════════════════════════
   CHAT PANEL
══════════════════════════════ */
.hlc-panel--chat{background:var(--w)}
.hlc-chat-trust{
  display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:8px;
  padding:7px 12px;background:rgba(46,89,132,.05);border-bottom:1px solid var(--fog);
  font-size:11px;color:var(--mid);font-weight:500;flex-shrink:0;
}
.hlc-chat-trust span{white-space:nowrap}
.hlc-messages{
  flex:1;overflow-y:auto;overflow-x:hidden;
  padding:13px 12px 6px;display:flex;flex-direction:column;gap:2px;min-height:0;
}
.hlc-messages::-webkit-scrollbar{width:5px}
.hlc-messages::-webkit-scrollbar-track{background:transparent}
.hlc-messages::-webkit-scrollbar-thumb{background:var(--bdr);border-radius:5px}
.hlc-messages::-webkit-scrollbar-thumb:hover{background:var(--lt)}

/* Message groups */
.hlc-mg{display:flex;flex-direction:column;margin-bottom:9px;animation:hlc-mi .18s ease}
@keyframes hlc-mi{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}
.hlc-mg--vis   {align-items:flex-end}
.hlc-mg--bot   {align-items:flex-start}
.hlc-mg--agent {align-items:flex-start}
.hlc-mg--sys   {align-items:center}
.hlc-msg-meta{display:flex;align-items:center;gap:5px;margin-bottom:4px;padding:0 2px}
.hlc-msg-meta--r{flex-direction:row-reverse}
.hlc-msg-av{width:22px;height:22px;border-radius:50%;background:var(--gb);display:flex;align-items:center;justify-content:center;font-size:9px;color:#fff;font-weight:700;flex-shrink:0;overflow:hidden}
.hlc-msg-av--agent{background:var(--go)}
.hlc-msg-av img{width:100%;height:100%;object-fit:contain}
.hlc-msg-who,.hlc-msg-t{font-size:10.5px;color:var(--lt);font-weight:600}
.hlc-bub{max-width:80%;padding:9px 13px;border-radius:14px;font-size:13.5px;font-family:var(--fb);line-height:1.55;word-break:break-word}
.hlc-bub--vis  {background:var(--gb);color:#fff;border-bottom-right-radius:3px}
.hlc-bub--bot  {background:var(--fog);color:var(--ink);border-bottom-left-radius:3px}
.hlc-bub--agent{background:linear-gradient(135deg,#f0f8f0,#e8f5e8);border:1px solid rgba(90,110,44,.2);color:var(--ink);border-bottom-left-radius:3px}
.hlc-bub--sys  {background:rgba(196,135,10,.09);border:1px solid rgba(196,135,10,.22);color:var(--ink);border-radius:var(--r8);max-width:92%;text-align:center;font-size:12.5px;padding:7px 12px}

/* Typing */
.hlc-typing{display:flex;gap:4px;align-items:center;padding:10px 12px;background:var(--fog);border-radius:14px;border-bottom-left-radius:3px;align-self:flex-start;margin-bottom:9px}
.hlc-typing span{width:7px;height:7px;border-radius:50%;background:var(--lt);animation:hlc-td .9s ease-in-out infinite}
.hlc-typing span:nth-child(2){animation-delay:.15s}
.hlc-typing span:nth-child(3){animation-delay:.3s}
@keyframes hlc-td{0%,80%,100%{transform:translateY(0);opacity:.5}40%{transform:translateY(-6px);opacity:1}}

/* Urgency call card in chat */
.hlc-urg-card{margin:4px 0;background:rgba(220,53,69,.07);border:1.5px solid rgba(220,53,69,.22);border-radius:var(--r10);padding:11px 12px;display:flex;align-items:center;gap:9px;flex-shrink:0}
.hlc-urg-card strong{display:block;font-size:13px;font-weight:600;color:var(--ink)}
.hlc-urg-card span{font-size:11.5px;color:var(--mid)}
.hlc-urg-call{margin-left:auto;flex-shrink:0;padding:7px 13px;background:var(--gr2);color:#fff;border:none;border-radius:var(--r6);font-family:var(--fd);font-size:13px;font-weight:700;cursor:pointer;white-space:nowrap}

/* Waiting card */
.hlc-wait-card{margin:4px 0;background:rgba(46,89,132,.07);border:1.5px solid rgba(46,89,132,.18);border-radius:var(--r10);padding:12px 13px;display:flex;align-items:center;gap:10px;flex-shrink:0}
.hlc-wait-spin{width:18px;height:18px;border:2.5px solid rgba(46,89,132,.2);border-top-color:var(--s);border-radius:50%;animation:hlc-spin .8s linear infinite;flex-shrink:0}
@keyframes hlc-spin{to{transform:rotate(360deg)}}
.hlc-wait-card strong{display:block;font-size:13px;font-weight:600;color:var(--n)}
.hlc-wait-card span{font-size:11.5px;color:var(--mid)}

/* Quick reply chips */
.hlc-chips{display:flex;flex-wrap:wrap;gap:6px;padding:7px 12px 3px;flex-shrink:0}
.hlc-chip{background:var(--w);border:1.5px solid var(--s);color:var(--s);border-radius:16px;padding:5px 12px;font-family:var(--fb);font-size:12px;font-weight:500;cursor:pointer;transition:background .14s,color .14s;white-space:nowrap;-webkit-tap-highlight-color:transparent}
.hlc-chip:hover{background:var(--s);color:#fff}

/* Input bar */
.hlc-input-bar{display:flex;align-items:flex-end;gap:8px;padding:10px 12px;border-top:1px solid var(--bdr);flex-shrink:0;background:var(--w)}
.hlc-input-ta{flex:1;border:1.5px solid var(--bdr);border-radius:20px;padding:9px 14px;font-family:var(--fb);font-size:13.5px;color:var(--ink);background:var(--ms);outline:none;resize:none;max-height:78px;line-height:1.4;transition:border-color .17s,background .17s;box-shadow:none}
.hlc-input-ta:focus{border-color:var(--s);background:var(--w)}
.hlc-input-ta::placeholder{color:var(--lt)}
.hlc-send-btn{width:40px;height:40px;border-radius:50%;background:var(--gb);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 3px 10px rgba(46,89,132,.3);transition:transform .14s;padding:0}
.hlc-send-btn:hover{transform:scale(1.09)}
.hlc-send-btn:active{transform:scale(.95)}
.hlc-send-btn svg{fill:#fff !important;color:#fff !important;display:block}
.hlc-chat-footer{padding:5px 0 7px;text-align:center;font-size:10.5px;color:var(--lt);border-top:1px solid var(--fog);flex-shrink:0}

/* ══════════════════════════════
   LEAD FORM PANEL — adaptive
══════════════════════════════ */
.hlc-panel--lead{overflow-y:scroll;overflow-x:hidden;background:var(--ms);scrollbar-width:thin;scrollbar-color:var(--bdr) transparent}
.hlc-panel--lead::-webkit-scrollbar{width:5px}
.hlc-panel--lead::-webkit-scrollbar-track{background:transparent}
.hlc-panel--lead::-webkit-scrollbar-thumb{background:var(--bdr);border-radius:5px}
.hlc-panel--lead::-webkit-scrollbar-thumb:hover{background:var(--lt)}

.hlc-lead-header{background:var(--gh);margin:13px 13px 0;border-radius:var(--r10);padding:15px;text-align:center;flex-shrink:0}
.hlc-lead-header__icon{font-size:28px;margin-bottom:7px}
#hlc-lead-title{font-family:var(--fd);font-size:17px;font-weight:700;color:#fff;margin:0 0 4px}
#hlc-lead-subtitle{font-size:12px;color:rgba(255,255,255,.65);margin:0;font-weight:300}

.hlc-form-trust{display:flex;flex-direction:column;gap:4px;padding:10px 13px 0;flex-shrink:0}
.hlc-form-trust span{font-size:11.5px;color:var(--gr);font-weight:500}

.hlc-form-fields{padding:12px 13px 0;display:flex;flex-direction:column;gap:10px;flex-shrink:0}
.hlc-fg{display:flex;flex-direction:column;gap:4px}
.hlc-fl{font-size:11.5px;font-weight:600;color:var(--mid)}
.hlc-fl em{color:#e44;font-style:normal;margin-left:2px}
.hlc-fi,.hlc-form-select{
  width:100%;padding:10px 12px;border:1.5px solid var(--bdr);border-radius:var(--r8);
  font-family:var(--fb);font-size:13.5px;color:var(--ink);background:var(--w);
  outline:none;transition:border-color .17s,box-shadow .17s;box-shadow:none;appearance:none;-webkit-appearance:none;box-sizing:border-box;
}
.hlc-fi:focus,.hlc-form-select:focus{border-color:var(--s);box-shadow:0 0 0 3px rgba(46,89,132,.1)}
.hlc-fi.hlc-err{border-color:#e55}
.hlc-fi::placeholder{color:var(--lt)}
.hlc-select-wrap{position:relative}
.hlc-sel-arrow{position:absolute;right:12px;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--lt)}
.hlc-fe{font-size:11px;color:#e55;font-weight:500;display:none}
.hlc-fe.hlc-show{display:block}

/* Hide email field in urgent mode by default */
.hlc-fg--nonu{display:none}

.hlc-form-submit{
  margin:12px 13px 0;width:calc(100% - 26px);
  padding:13px 16px;background:var(--gb);color:#fff;border:none;border-radius:var(--r8);
  font-family:var(--fd);font-size:16px;font-weight:700;letter-spacing:.4px;cursor:pointer;
  display:flex;align-items:center;justify-content:center;gap:8px;
  box-shadow:0 4px 14px rgba(46,89,132,.3);transition:transform .14s,box-shadow .14s;
  -webkit-tap-highlight-color:transparent;
}
.hlc-form-submit:hover{transform:translateY(-2px);box-shadow:0 7px 22px rgba(46,89,132,.4)}
.hlc-form-submit:active{transform:scale(.98)}
.hlc-form-submit svg{color:#fff}
.hlc-form-submit--urgent{background:var(--gr2);box-shadow:0 4px 14px rgba(220,53,69,.28)}
.hlc-form-submit--urgent:hover{box-shadow:0 7px 22px rgba(220,53,69,.38)}

.hlc-form-note{font-size:11px;color:var(--lt);text-align:center;padding:8px 13px 14px;line-height:1.5}

/* Lead success */
.hlc-lead-success{
  display:none;flex-direction:column;align-items:center;justify-content:center;
  text-align:center;padding:32px 20px;gap:13px;flex:1;
}
.hlc-lead-success.hlc-show{display:flex}
.hlc-lead-success__icon{width:62px;height:62px;border-radius:50%;background:var(--go);display:flex;align-items:center;justify-content:center;font-size:30px;color:#fff;box-shadow:0 6px 20px rgba(90,110,44,.3)}
.hlc-lead-success h3{font-family:var(--fd);font-size:20px;font-weight:700;color:var(--n);margin:0}
.hlc-lead-success p{font-size:13px;color:var(--mid);line-height:1.6;margin:0;font-weight:300}
.hlc-success-call{
  padding:11px 24px;background:var(--gb);color:#fff;border:none;border-radius:var(--r8);
  font-family:var(--fd);font-size:15px;font-weight:700;cursor:pointer;
  box-shadow:0 4px 14px rgba(46,89,132,.28);letter-spacing:.3px;
}
.hlc-success-home{padding:8px 20px;background:none;border:none;color:var(--lt);font-size:12.5px;cursor:pointer;font-family:var(--fb)}

/* ══════════════════════════════
   RESPONSIVE
══════════════════════════════ */
@media(max-width:440px){
  #hlc-window{right:0;left:0;bottom:0;width:100%;height:92vh;max-height:92vh;border-radius:18px 18px 0 0}
  #hlc-launcher{right:14px;bottom:14px}
}
@media(max-width:360px){
  .hlc-service-grid{grid-template-columns:1fr}
}
@media(min-height:800px){
  #hlc-window{height:640px}
}

/* ══════════════════════════════
   AUTOMOTIVE VEHICLE FIELDS
══════════════════════════════ */
.hlc-vehicle-fields{padding:0 2px 4px;display:flex;flex-direction:column;gap:10px}
.hlc-vf-row{display:flex;flex-direction:column;gap:4px}
.hlc-vf-label{font-size:11.5px;font-weight:600;color:var(--ink);letter-spacing:.2px}
.hlc-vf-label em{color:var(--r);font-style:normal;margin-left:2px}
.hlc-vf-confirm{
  margin-top:4px;padding:11px 20px;background:var(--gb);color:#fff;border:none;
  border-radius:var(--r8);font-family:var(--fd);font-size:14px;font-weight:700;
  cursor:pointer;letter-spacing:.3px;box-shadow:0 4px 14px rgba(46,89,132,.25);
  transition:transform .14s,box-shadow .14s;align-self:flex-end;
}
.hlc-vf-confirm:hover{transform:translateY(-1px);box-shadow:0 6px 18px rgba(46,89,132,.35)}
.hlc-fe{font-size:11px;color:var(--r);display:none;margin-top:2px}

/* ══════════════════════════════════════════
   STANDALONE PANEL MODE  (#hlc-open)
   Widget expands to full-screen panel,
   launcher hidden, site content behind.
══════════════════════════════════════════ */

/* Full-screen backdrop */
body.hlc-panel-mode::before {
  content:'';
  position:fixed;inset:0;
  background:rgba(10,20,35,.55);
  backdrop-filter:blur(3px);
  -webkit-backdrop-filter:blur(3px);
  z-index:99985;
  animation:hlcFadeIn .25s ease;
}

@keyframes hlcFadeIn{from{opacity:0}to{opacity:1}}

/* Hide the launcher bubble in panel mode */
body.hlc-panel-mode #hlc-launcher { display:none !important; }

/* Expand the window to a centred full-height panel */
body.hlc-panel-mode #hlc-window {
  /* Position: centred on screen */
  top: 50% !important;
  left: 50% !important;
  bottom: auto !important;
  right: auto !important;
  transform: translate(-50%, -50%) scale(.92) !important;
  transform-origin: center center !important;

  /* Size */
  width: min(480px, 96vw) !important;
  height: min(760px, 92vh) !important;
  max-height: 92vh !important;

  /* Elevation */
  z-index: 99990 !important;
  box-shadow: 0 32px 80px rgba(0,0,0,.45), 0 0 0 1px rgba(255,255,255,.06) !important;
  border-radius: 18px !important;

  /* Hidden by default still */
  opacity: 0;
  pointer-events: none;
  transition: transform .35s cubic-bezier(.34,1.46,.64,1), opacity .25s ease !important;
}

/* Open state in panel mode */
body.hlc-panel-mode #hlc-window.hlc-open {
  transform: translate(-50%, -50%) scale(1) !important;
  opacity: 1 !important;
  pointer-events: all !important;
}

/* Close button in panel mode — larger tap target */
body.hlc-panel-mode .hlc-hdr-close {
  width: 34px !important;
  height: 34px !important;
  font-size: 16px !important;
}

/* Mobile: full-screen on small screens */
@media (max-width: 520px) {
  body.hlc-panel-mode #hlc-window {
    width: 100vw !important;
    height: 100dvh !important;
    max-height: 100dvh !important;
    border-radius: 0 !important;
    top: 0 !important;
    left: 0 !important;
    transform: translate(0,0) scale(.96) !important;
  }
  body.hlc-panel-mode #hlc-window.hlc-open {
    transform: translate(0,0) scale(1) !important;
  }
  body.hlc-panel-mode::before { display:none; }
}